The room had perfect equipment and was spotlessly clean. The hotel’s central location made it easy to explore the city and the nearby metro station was very convenient. the breakfast offered a huge selection of fresh and delicious food.

It would have been nice if the staff smiled more and the trouser ironing device was a bit strange and difficult to use. It was also a bit inconvenient that there was no ATM nearby.

It is a nice hotel for a fair price.

The room I slept in was noisy. It was raining and the roof makes a terrible sound which makes it impossible to sleep.

Location is really great.

First of all - no conditioner in the rooms. That was really terrible as we couldn't sleep a single night. The bedding is terribly hot and the pillows are terribly flat. Double it by the hot and stuffy air (we could not get any drought air even after having opened all windows). There are some smoking rooms in the hotel and when you open the window the smoke comes in. No fitnessroom. Very bad. The swimming pool is just tiny and HOT. Really HOT. Like a very big bath. No sports at all.

I chose this hotel for our team retreat because of its 12 conference rooms that can also be used for events. The facilities were well-maintained and provided a suitable space for our meetings and workshops. The staff was accommodating and ensured everything ran smoothly.

The only service I missed for my work was a dedicated business center with printing and photocopying facilities. It would have been convenient to have these amenities readily available on-site.

Excellent accommodations on a 4 stars hotel

good breakfast, good location/near the subway station

We had a wonderful stay at this luxurious 4-star hotel. The location was perfect for our needs, as it was in a nice area, close to the city centre and within walking distance of the Westfahlenhallen for the event we were attending. Additionally, the hotel was very convenient for public transportation, with the U-bahn station just a short walk away.

We would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Very good location, helpfull staff.

Housekeeping during 4 days did not use vacumcleaner :-(

Great location, comfortable room, good breakfast, friendly and professional staff.

All good.

Parking is a big problem. Fee for the dogs is 12€ per dog/night. Rooms on the 2nd floor is for smokers, smells a lot.

I chose this hotel for a conference and found their conference rooms to be excellent for my needs. The facilities were well-equipped and the staff was helpful in setting up the necessary audiovisual equipment. It was a productive and efficient space for my work purposes.

The only service that I missed for my work was a dedicated business center. It would have been convenient to have access to computers and printers for any last-minute needs.

Location to Signal Iduna Park and city centre.

Had to wait to be seated at breakfast, as was very busy. Food good though.

Nothing, bad bad hotel also it dosnt look like 4 star hotel if I give that hotel only 1 star. Sorry but really uncomfortable hotel

Nothing, bad bad hotel also it dosnt look like 4 star hotel if I give that hotel only 1 star. Sorry but really uncomfortable hotel

We loved how this hotel was conveniently located near the U-Bahn for easy transportation and was situated in a nice area. It was also easy to reach from the main station via the light rail system. The breakfast spread was great and the staff were all super friendly. Lastly, we were impressed with the hotel's cleanliness and facilities, especially the sauna area and small indoor pool.

Nothing, all great.

Great breakfast, comfy bed, helpful staff, on-site parking and separate garage available. USB outlets and plenty of power outlets in room. Near train station. Spotlessly clean, attractive and functional room. Huge selection and delicious breakfast. Perfect pool for kids to play. Great dinner at hotel restaurant. Friendly staff, some language barriers. Free parking. Considerate gesture for child at checkout. Lots to do inside and outside hotel.